Toners & Essences

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Jurlique Activating Water Essence+

Jurlique

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Jurlique Sweet Violet & Grapefruit Hydrating Mist 100ml

Jurlique

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Jurlique Calendula Toner 150ml

Jurlique

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Jurlique Lavender Hydrating Mist Jurlique

Jurlique Lavender Hydrating Mist 100ml

Jurlique

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Eaoron Hyaluronic Acid Glutathione Essence Face Mask 5pcs

Eaoron

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Lancome - Absolue Sublime Essence-In-Cream Foundation Refillable Jar 35ml

Lancôme

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Clinique Anti-Blemish Solutions Clarifying Lotion 200ml

Clinique

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Bvlgari Man Rain Essence Eau de Parfum EDP

Bvlgari

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Clinique For Men Exfoliating Tonic Lotion 200mL

Clinique

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Cemoy The Toner 120 ml

Cemoy

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Eaoron Hyaluronic Acid Glutathione Essence 10ml - NEW

Eaoron

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Bayeco Green Tea Activating Toner

Bayeco

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a collection of beauty products, including a pink box, a white bag, and two bottles of skincare products.

The image is an advertisement for a beauty product set by Claris, featuring a tube of balm, a bottle of toner, and a bottle of body lotion.

Clarins Tonic Ritual Collection x26

Clarins

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A bottle of L'Occ Tannerne en Provence, a liquid foundation with a yellow and pink gradient, and a blue cap.

L'occitane Immortelle Tri-phase Reset Essence 150ML

L'Occitane

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Lancome - Absolue Rose 80 Essence-In-Lotion 150ml

Lancôme

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Clarins Tonic Body Balm 200mL

Clarins

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Clarins Tonic Body Polisher 250g

Clarins

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Clarins Tonic Bath & Shower Concentrate 200mL

Clarins

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Clarins Tonic Body Treatment Oil 100mL

Clarins

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CLARINS Calm-Essentiel Soothing Emulsion 50ml

Clarins

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Clarins Bright Plus Advanced Treatment Essence 200ml

Clarins

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a bottle of "Bright Plus" skincare product surrounded by red apples and apple slices, with water droplets around the bottle.

Clarins Bright Plus Advanced Milky Emulsion 100ml

Clarins

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Clarins Nutri-Lumière Revitalizing Day Emulsion 50mL

Clarins

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Clarins Super Restorative Treatment Essence 200mL

Clarins

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Clarins Extra-Firming Emulsion 100mL

Clarins

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Clarins Extra Firming Treatment Essence 200ml

Clarins

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Clarins Multi-Active Day Emulsion 100mL

Clarins

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Clarins Multi-Active Revitalizing Treatment Essence 200ml

Clarins

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Clarins Hydra-Essentiel Emulsion 75ml

Clarins

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A bottle of Lait Jambs Lourdes Relaxing Emulsion, a soothing tired legs treatment, with a light blue color and a white cap.

Clarins Energizing Leg Emulsion for Tired Legs 125mL

Clarins

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Thursday Plantation Tea Tree & Witch Hazel Toner 100ml

Thursday Plantation

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Perfect Potion Balance Moisture Emulsion 50mL

Perfect Potion

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a bottle of ANANDA H.O. Ultra-Hydrating Calming Mist and a box of the same product.

Antipodes Ananda Antioxidant Rich GentleToner 100ml

Antipodes

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A bottle of Jurlique Holy Basil & Aloe Hydrating Mist.

Jurlique Holy Basil & Aloe Hydrating Mist 100ml

Jurlique

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a bottle of ANIODES Glory Vitamin C Triple-Action Glow Toner and a box of the same product.

Antipodes Glory Vitamin C Triple-Action Glow Toner 100ml

Antipodes

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The image is a decorative collage featuring various ornate and luxurious items, including bottles, vases, and other decorative elements, all set against a dark background with gold accents.

Cemoy Lumen Collection A Toner and Lotion Gift Pack

Cemoy

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a bottle of Ceramide Bifid Yeast Toner and its packaging box.

two bottles of a clear liquid, possibly a toner or facial cleanser, with black caps and branding.

Eaoron Ceramide Bifid Yeast Toner 120ml

Eaoron

Save 40%

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Bvlgari Man Wood Essence EDP 100ml New

Bvlgari

Save 20%

Prada Paradoxe Radical Essence Le Parfum 90ml

Prada

Prada Paradoxe Radical Essence 30ml

Prada

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Ordered item not delivered

Despite frequent contact by email, no reponse has been received to date. Two identical items were ordered but only one was shipped and delivered. I have lodged a complaint with your organisation and American Express for resolution.

Item arrived damaged

The item I received arrived damaged with a large scrape on the front of the decorative box and I have tried several times to contact the company about this, but have received no response.

Not great at this time.

Not great at this time. The mailing address was incorrect. The billing address was actually the correct mailing address, but I could not change it during the purchase process. Despite sending an e-mail to highlight this error at the time of payment for my items, the items were sent to the incorrect address and therefore I have not received my items. The items were sent to the billing address which only contained a street name, suburb and postcode. What was missing was my unit number and apartment block.

communication and delivery time was not good !! Was a gift so unsure

Waiting on response

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.

I purchased the following Jurlique products:

* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml

I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.

As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.

Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

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