Koh Living

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Koh Living Native Mango & Macadamia Moisturising Lip Balm 7g

Koh Living

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Koh Living Aboriginal Coconut & Finger Lime Soap 200g

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Koh Living Aboriginal Scented Native Mango ＆ Macadamia Tin 170g

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A bottle of Native Frangipani & Peach Blossom Scented Body Mist with Free Spirited Nurture with a gold cap.

Koh Living Aboriginal Native Frangipani & Peach Blossom Body Mist

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Koh Living Aboriginal Native Mango ＆ Macadamia Hand Cream 75ml

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Koh Living Aboriginal Blue Gum Eucalyptus Soap 200g

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Koh Living Aboriginal Sweet Pea & Rose Myrtle Soap 200g

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A box of lip balm and a blue round container of lip balm are shown against a white background.

a box of lip balm, a blue container, a lemon, and a sprig of eucalyptus, all arranged on a white surface.

Koh Living Lemon & Eucalytus Moisturising Lip Balm 7g

Koh Living

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A set of three hand cream tubes with different scents, including native Frangipani, Lemon, and Coconut & Finger Lime, presented in a box labeled "Australian Natives Hand Cream Set".

Three tubes of hand cream with different scents and colors are displayed on a stack of white rocks.

Koh Living Aboriginal Beautiful Journey Hand Cream Set

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Koh Living Aboriginal Lemon Myrtle Hand Cream 75ml

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Koh Living Aboriginal Scented Seabreeze Candle Tin 170g

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a decorative tin candle holder and its packaging, both with a colorful, patterned design.

A colorful ceramic candle holder with a lit candle sits on a white rock, creating a warm and inviting atmosphere.

Koh Living Aboriginal Scented Native Frangipani Candle Tin 170g

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Koh Living Aboriginal Vanilla & Wattleseed Hand Cream 75ml

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Koh Living Aboriginal Banksia Ceramic Coaster

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A box of Lemon Myrtle lip balm next to a round orange container, both sitting on a white background.

A woman with curly hair is holding two small pink objects in her hands, appearing to be in the middle of a kiss.

Koh Living Lemon Myrtle Lip Balm 7g

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two bottles of Koh Native Frangipani hand cream, one standing upright and the other lying down.

Koh Living Aboriginal Native Frangipani Hand Cream 75ml

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Koh Living Aboriginal Kakadu Plum Hand Cream 75ml

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Koh Living Aboriginal Scented Vanilla & Wattleseed Candle Tin 170g

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Koh Living Aboriginal Scented Kakadu Plum Candle Ti 170g

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Koh Living Aboriginal Scented Sweet Pea & Rose Myrtle Candle Tin 170g

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The image is a circular plate with a vibrant floral design featuring red flowers and green leaves against a yellow background with white dots.

A wooden serving board holds a white mug filled with a beverage, accompanied by two coasters with a floral design.

Koh Living Aboriginal Desert Pea Ceramic Coaster

Koh Living

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A rectangular bar of soap with a colorful, abstract design on the packaging.

A bar of soap with a colorful, abstract design sits on a white surface, accompanied by a yellow flower and a green leaf.

Koh Living Aboriginal Native Frangipani Soap 200g

Koh Living

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a box of coconut and finger lime lip balm next to a round orange container, both placed against a white background.

A woman with curly hair is holding a yellow egg in her hands, smiling at the camera.

Koh Living Coconut & Finger Lime Lip Balm 7g

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Koh Living Aboriginal Kookaburra Ceramic Coaster

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Koh Living Aboriginal Waratah Ceramic Coaster

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Koh Living Aboriginal Scented Blue Gum Eucalyptus Candle Tin 170g

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Koh Living Aboriginal Lemon ＆ Eucalyptus Hand Cream 75ml

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two tubes of hand cream, one standing upright and the other lying on its side, both with a green and orange color scheme.

A tube of Blue Gum Eucalyptus Hand Cream with organic shea butter, placed on a white surface against a white tiled background.

Koh Living Aboriginal Blue Gum Eucalyptus Hand Cream 75ml

Koh Living

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a soap package with a bird illustration and text that reads "Vanilla & Wattleseed".

a bar of soap with a bird design, placed on a counter next to a white towel and a pair of black scissors. There are also two lit candles in the background.

Koh Living Aboriginal Vanilla & Wattleseed Soap 200g

Koh Living

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a box of Manuka Honey & Macadamia lip balm next to a green, round container of the same product.

A woman with curly hair is smiling and holding a green and white object in her hands.

Koh Living Aboriginal Manuka Honey & Macadamia Lip Balm 7g

Koh Living

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two identical boxes of a product, one standing upright and the other lying on its side, both with a pink and purple color scheme.

A tube of Sweet Pea & Rose Myrtle hand cream is displayed on a white countertop, with purple flowers in the background.

Koh Living Aboriginal Sweet Pea & Rose Myrtle Hand Cream 75ml

Koh Living

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a bottle of Native Berry Bliss lip balm and its packaging.

A woman with curly hair is smiling and holding a purple lip balm in her hand.

Koh Living Aboriginal Native Berry Bliss Lip Balm 12g

Koh Living

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A tube of coconut and finger lime hand cream is shown against a white background.

Koh Living Aboriginal Coconut & Finger Lime Hand Cream 75ml

Koh Living

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a blue and white patterned tin candle with a white candle inside, and a matching box with a similar design.

A blue and white patterned tin candle holder with a lit candle inside, placed on a white surface.

Koh Living Aboriginal Scented Lemon ＆ Eucalyptus Candle Ti 170g

Koh Living

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Koh Living Aboriginal Scented Lemon Myrtle Candle Tin 170g

Koh Living

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Koh Living Aboriginal Vanilla & Wattleseed Lip Balm 12g

Koh Living

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A hand holding a bar of soap with a slice of lemon on top, surrounded by lemon slices and green leaves.

Koh Living Aboriginal Lemon Myrtle Soap 200g

Koh Living

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Koh Living Aboriginal Scented Coconut & Finger Lime Candle Tin 170g

Koh Living

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a set of three hand cream tubes with different scents, including Sweet Pea & Rose Myrtle, Vanilla & Wattleseed, and Blue Gum Eucalyptus.

A set of three colorful hand cream tubes in a white box, with a natural background of greenery.

Koh Living Aboriginal Dreamtime Symphony Hand Cream Set

Koh Living

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a box of Kakadu Plum lip balm next to a red lip balm container.

A close-up image of a person's hands holding a red object, possibly a small electronic device or toy, with a ring visible on one of the fingers.

Koh Living Kakadu Plum Moisturising Lip Balm 7g

Koh Living

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Ordered item not delivered

Despite frequent contact by email, no reponse has been received to date. Two identical items were ordered but only one was shipped and delivered. I have lodged a complaint with your organisation and American Express for resolution.

Item arrived damaged

The item I received arrived damaged with a large scrape on the front of the decorative box and I have tried several times to contact the company about this, but have received no response.

Not great at this time.

Not great at this time. The mailing address was incorrect. The billing address was actually the correct mailing address, but I could not change it during the purchase process. Despite sending an e-mail to highlight this error at the time of payment for my items, the items were sent to the incorrect address and therefore I have not received my items. The items were sent to the billing address which only contained a street name, suburb and postcode. What was missing was my unit number and apartment block.

communication and delivery time was not good !! Was a gift so unsure

Waiting on response

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.

I purchased the following Jurlique products:

* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml

I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.

As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.

Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

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