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Circa Watermelon & Coconut-Fragrance Diffuser 250ml

Circa

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Circa Sea Salt & Vanilla-Soy Candle 300g

Circa

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Circa Mandarin & Neroli-Soy Candle 300g

Circa

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Circa Vanilla Bean & Allspice-Soy Candle 300g

Circa

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Circa Mango & Papaya-Fragrance Diffuser 250ml

Circa

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Circa Mandarin & Neroli-Soy Candle 1000g

Circa

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Circa Sea Salt & Vanilla-Soy Candle 70g

Circa

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Circa Grapefruit & Cedarwood-Fragrance Diffuser 250ml

Circa

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Circa Cotton Flower & Freesia-Fragrance Diffuser 250ml

Circa

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Circa Jasmine & Magnolia Room and Linen Spray 100ml

Circa

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Circa Oceanique Fragrance Diffuser 250ml

Circa

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Circa Jasmine & Magnolia Soy Candle 300g

Circa

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Cote Noire Summer Rose Red - Gold Badge NEW - SRG04

Cote Noire

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Cote Noire Summer Rose Magenta - Gold Badge - NEW- SRG07

Cote Noire

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Cote Noire Art Deco Candle - White & Gold - Jasmine Flower Tea - GML45003

Cote Noire

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Cote Noire Couture 4 Rose Buds - Square Black Vase - Gold & Red - SVB404

Cote Noire

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Cote Noire Couture 9 Rose Buds - Square Clear Vase - Silver & Magenta - SVS907

Cote Noire

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Cote Noire Perfumed Natural Touch Single Rose - Black - Magenta - GMRB07

Cote Noire

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Cote Noire - Crystal Glass Lid Triple Wick Grand Candle 2.5kg - Pink Champagne - LCG018

Cote Noire

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Cote Noire Premium Rose Bud Bouquet - Magenta - Clear - Gold Badge - GRB07

Cote Noire

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Cote Noire 100ml Diffuser - Gold Badge - Queen of the Night - GMSD15055

Cote Noire

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Cote Noire 100ml Diffuser Set - Salted Butter Caramel - silver -DISCONTINUED- GMSS15002

Cote Noire

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Cote Noire Perfumed Natural Touch Rose Bud Black - Magenta - GMRB47

Cote Noire

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Cote Noire Premium Rose Bud Bouquet - Red - Clear - Gold Badge -NEW- GRB04

Cote Noire

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Cote Noire Candle Pink Champagne

Cote Noire

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Cote Noire Diffuser Set Gold & Navy 150 mL - Eau de Vie GMDL15005

Cote Noire

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Cote Noire Art Deco Candle - Navy & Gold - Eau de Vie - GML45016

Cote Noire

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Cote Noire Diffuser Set Gold 90 mL - Prosecco GMSD15032

Cote Noire

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Cote Noire Premium Rose Bud Bouquet - Mixed Magenta & Blush - Clear Glass - MBS01

Cote Noire

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Cote Noire Perfumed Natural Touch Rose Bud - Black - Yellow - NEW-GMRB48

Cote Noire

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Cote Noire Premium Rose Bud Bouquet - Mixed Magenta & Blush - Dark Glass - MBG01

Cote Noire

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Cote Noire Perfumed Natural Touch 5 Roses - Clear - Magenta - GMR67

Cote Noire

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Cote Noire Diffusers - Blonde Vanilla

Cote Noire

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Cote Noire Couture 4 Rose Buds - Square Clear Vase - Silver & Pink Blush - SVS402

Cote Noire

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Cote Noire Diffusers - French Morning Tea

Cote Noire

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Cote Noire Perfumed Natural Touch Single Rose - Clear - Magenta - GMR07

Cote Noire

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Cote Noire Candles - Dark Vessel with Gold Badge - Blonde Vanilla

Cote Noire

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Cote Noire Diffusers & Refills - Charente Rose

Cote Noire

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Cote Noire 100ml GOLD Diffuser Set - Cognac & Tabacco - Gold - GMSD15024

Cote Noire

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Cote Noire Couture 9 Rose Buds - Square Clear Vase - Gold & Pink Blush - SVC902-LIMITED

Cote Noire

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Ordered item not delivered

Despite frequent contact by email, no reponse has been received to date. Two identical items were ordered but only one was shipped and delivered. I have lodged a complaint with your organisation and American Express for resolution.

Item arrived damaged

The item I received arrived damaged with a large scrape on the front of the decorative box and I have tried several times to contact the company about this, but have received no response.

Not great at this time.

Not great at this time. The mailing address was incorrect. The billing address was actually the correct mailing address, but I could not change it during the purchase process. Despite sending an e-mail to highlight this error at the time of payment for my items, the items were sent to the incorrect address and therefore I have not received my items. The items were sent to the billing address which only contained a street name, suburb and postcode. What was missing was my unit number and apartment block.

communication and delivery time was not good !! Was a gift so unsure

Waiting on response

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.

I purchased the following Jurlique products:

* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml

I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.

As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.

Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

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