Fragrance

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Cote Noire Art Deco Candle (Red - Red Oud)

Cote Noire

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Cote Noire Round Art Deco Candle (Blue - Hydrangea)

Cote Noire

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Cote Noire 75g Soy Blend Candle - French Morning Tea - Gold - GML07501

Cote Noire

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Cote Noire - Herringbone Flower - Rose Buds - Clear - Ivory White - HCF21

Cote Noire

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Cote Noire Jasmine Flower Tea Diffuser 150ml

Cote Noire

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Cote Noire Art Deco Candle - Black & Gold - GML45004

Cote Noire

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Cote Noire - Herringbone Candle With Scarf - Black & Gold - Red bee Lid - HCG02

Cote Noire

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Cote Noire Herringbone Candle With Scarf Rose Oud - Red & Red Rose lid - HCG07

Cote Noire

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Cote Noire - Herringbone Candle With Scarf - Pink - Rose lid - Charente Rose - HCG04

Cote Noire

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Yves Saint Laurent L'HOMME EDT 100ml

Yves Saint Laurent

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Cote Noire - Herringbone Flower Red - Red Roses - Hcf06

Cote Noire

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Cote Noire - Herringbone Flower - 5 French Roses - Clear - Carmine Red - HCF24

Cote Noire

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Cote Noire Herringbone Candle With Scarf Eau de Vie- Navy & Dragonfly lid - HCG05

Cote Noire

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Cote Noire Gold Persian Lime - Diffusers & Refills 90Ml GMSD15022

Cote Noire

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Cote Noire 100ml GOLD Diffuser Set - French Morning Tea - Gold - GMSD15001

Cote Noire

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Emporio Armani Stronger With You Absolutely Eau de Parfum

Emporio Armani

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Cote Noire 450g Soy Blend Candle - Rose Petal - Gold - GMC45007

Cote Noire

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Glasshouse Fragrances Marseille Memoir | Gardenia Candle 60g

Glasshouse

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Cote Noire 100ml GOLD Diffuser Set - Rose Petal - Gold - GMSD15007

Cote Noire

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Cote Noire Herringbone Candle With Scarf Blond Vanilla - Cream & Golden Bee lid - HCG03

Cote Noire

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a Côte Noire soy blend candle and its packaging. The candle is a dark-colored, large candle with a gold label that reads "Champagne Rose" and "PINK CHAMPAGNE". The packaging is a light-colored box with a gold label that reads "Côte Noire SOY BLEND CANDLE".

Cote Noire 450g Soy Blend Candle - Pink Champagne - Gold - CGG45018

Cote Noire

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Cote Noire - Herringbone Candle With Scarf - White - Lilly Flower Lid - HCG06

Cote Noire

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Bvlgari Rose Goldea Blossom Delight Eau de Toilette EDT

Bvlgari

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Bvlgari Man Rain Essence Eau de Parfum EDP

Bvlgari

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Bvlgari Man In Black EDP Eau de Parfum

Bvlgari

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Bvlgari Man Glacial Essenc Eau de Parfum EDP

Bvlgari

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Bvlgari Rose Goldea Blossom Delight Eau de Parfum EDP

Bvlgari

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Circa Liquidless Diffuser Arc Holder

Circa

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Clinique Clinique Happy by Clinique for Women - 1.7 oz 50ml Perfume Spray

Clinique

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Cote Noire Art Deco Candle - Cream & Gold - Blonde Vanilla - GML45015

Cote Noire

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Cote Noire Art Deco Candle - Red & Gold - Rose Oud - GML45017

Cote Noire

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Cote Noire Diffuser Set Pink Champagne, Gold 150mL, GMDL15018

Cote Noire

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Givenchy Irresistible Rose Velvet EDP Eau de Parfum

Givenchy

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Givenchy Gentleman Society EDP Unlimited Eau de Parfum

Givenchy

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Givenchy L'Interdit EDT Eau de Toilette

Givenchy

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Glasshouse Fragrances A Tahaa Affair 380g Candle

Glasshouse

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Glasshouse Fragrances A Tahaa Affair 250mL Diffuser

Glasshouse

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Glasshouse Fragrances A Tahaa Affair 760g Candle

Glasshouse

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Glasshouse Fragrances A Tahaa Affair 60g Candle

Glasshouse

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Glasshouse Fragrances Arabian Nights 380g Candle

Glasshouse

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Item arrived damaged

The item I received arrived damaged with a large scrape on the front of the decorative box and I have tried several times to contact the company about this, but have received no response.

Not great at this time.

Not great at this time. The mailing address was incorrect. The billing address was actually the correct mailing address, but I could not change it during the purchase process. Despite sending an e-mail to highlight this error at the time of payment for my items, the items were sent to the incorrect address and therefore I have not received my items. The items were sent to the billing address which only contained a street name, suburb and postcode. What was missing was my unit number and apartment block.

communication and delivery time was not good !! Was a gift so unsure

Waiting on response

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.

I purchased the following Jurlique products:

* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml

I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.

As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.

Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.
I purchased the following Jurlique products:
* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml
I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.
As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.
Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

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