Serums & Treatments

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Jurlique Calendula Serum 30ml

Jurlique

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Jurlique Nutri-Define Supreme Rejuvenating Serum 30ml

Jurlique

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Jurlique Rare Rose Face Oil 50ml

Jurlique

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Lancome Genifique Ultimate Serum 50ml Set - Phoenix Beauty Lux

Lancome Genifique Ultimate Serum 50ml GIFT Set

Lancôme

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Lancome - Renergie H.C.F. Triple Serum 50ml

Lancôme

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Jurlique Herbal Recovery Bi-Phase Serum

Jurlique

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Jurlique Brightening Serum 30ml

Jurlique

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Lancome - Absolue The Serum Refill 30ml

Lancôme

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PAYOT- Herbier Huile de Beaute Facial Oil 30ml

PAYOT

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Clinique Even Better Clinical Serum Foundation 30ml

Clinique

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Jurlique Calendula Face Oil 50ml

Jurlique

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Cemoy 21 Day Renew Night Serum 2ml x 21 Packs

Cemoy

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Lancome - Renergie C.R.X Triple Serum Retinol

Lancôme

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Jurlique Rare Rose Face Oil 30ml-NEW

Jurlique

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Clarins Double Serum Light 50mL

Clarins

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PAYOT Neo-Serum Rejuvenating Concentrate 30ml

PAYOT

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PAYOT- Harmonie Serum 30ml

PAYOT

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Clarins Super Restorative Neck & Decolleté Concentrate 75mL

Clarins

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Lancome - Genifique Ultimate Dual-Repair Augmented Serum Refill 50ml

Lancôme

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Lancome - Genifique Ultimate Dual-Repair Augmented Serum Refillable

Lancôme

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Jurlique Herbal Recovery Herbal Face Oil 50ml

Jurlique

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PAYOT- L'Authentique Regenerating Gold Care 50ML

PAYOT

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Clinique Moisture Surge™ Hydrating Supercharged Concentrate 50ml

Clinique

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L'Occitane OVERNIGHT RESET OIL-IN-SERUM 30ML

L'Occitane

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L'Occitane Immortelle Divine Youth Oil 30ml

L'Occitane

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CLARINS Plant Gold L'OR DES PLANTES 35ml

Clarins

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Clinique Turnaround™ Accelerated Renewal Serum 50ml

Clinique

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Clinique Even Better Clinical Dark Spot Clearing Serum 75ml

Clinique

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Lancome - Xmas 2025 - Renergie Triple Serum 20ml Set

Lancôme

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PAYOT SUPREME Micro-Pearl Youth Serum 30ml

PAYOT

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Lancome - Absolue L'Extrait Ultimate Elixir Concentrate 30ml

Lancôme

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Lancome - Absolue The Serum Refillable Bottle 30ml

Lancôme

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Lancome - Advanced Genifique Light Pearl Eye & Lash Serum 20ml

Lancôme

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Lancome - Renergie H.C.F. Triple Eye Serum 20ml (op)

Lancôme

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Clinique Clinique For Men™ Maximum Hydrator Activated Water-Gel Concentrate 50ml

Clinique

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Bayeco Green Tea Multi Action Serum

Bayeco

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three Lancome skincare products: an Activate RENERGIE Triple Serum, a Treat RENERGIE 300-Peptide Cream 15ml, and a Treat RENERGIE Multifunctional Nuit Cream 15ml.

Lancome Renergie Triple Serum 20ml Set 2026

Lancôme

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a pink makeup bag, a makeup brush, a bottle of double serum, and a tube of mascara.

Clarins Double Serum Eye Collection x26

Clarins

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A set of beauty products, including a pink makeup bag, a red makeup bag, and a gold makeup brush, arranged on a white background.

Clarins Double Serum 30ml & Extra-Firming Energy Holiday Collection x26

Clarins

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Clarins Double Serum & Nutri-Lumiere Collection x26

Clarins

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Ordered item not delivered

Despite frequent contact by email, no reponse has been received to date. Two identical items were ordered but only one was shipped and delivered. I have lodged a complaint with your organisation and American Express for resolution.

Item arrived damaged

The item I received arrived damaged with a large scrape on the front of the decorative box and I have tried several times to contact the company about this, but have received no response.

Not great at this time.

Not great at this time. The mailing address was incorrect. The billing address was actually the correct mailing address, but I could not change it during the purchase process. Despite sending an e-mail to highlight this error at the time of payment for my items, the items were sent to the incorrect address and therefore I have not received my items. The items were sent to the billing address which only contained a street name, suburb and postcode. What was missing was my unit number and apartment block.

communication and delivery time was not good !! Was a gift so unsure

Waiting on response

To be honest, I’m disappointed that I’m still waiting for a response from Phoenix Beauty after emailing three times.

I purchased the following Jurlique products:

* Jurlique Rare Rose Face Oil 50ml
* Jurlique Activating Water Essence+ 250ml
* Jurlique Rare Rose Lotion 50ml

I was surprised to find that the Rare Rose Lotion has an expiry date of November 2026, which is only approximately three months away. This is particularly concerning as the other two products in the same order have expiry dates in 2028, so I expected the lotion to have a comparable remaining shelf life.

As the lotion was purchased for personal use, I would not reasonably be able to use the entire 50ml within such a short period. The product is still unopened and unused.

Given the short expiry date and the lack of response to my previous emails, I would appreciate it if Phoenix Beauty could arrange an exchange for the same product with a later expiry date.

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